Hello!
I'm Syeda Urooj Fatima, Healthcare Compliance & Revenue Cycle Leader
With 13 years of experience in medical billing and revenue cycle management, I work at the intersection of compliance, healthcare operations, reporting, credentialing and team leadership. My focus is on creating accountable processes that help healthcare organizations operate accurately, efficiently and consistently.
13+ Years
Experience
About Me
Experience Built Across the Full Revenue Cycle
My professional journey spans medical billing, revenue cycle management, compliance, operations, client coordination, reporting, credentialing and team management.
Over the years, I have developed a strong understanding of how individual billing functions connect with larger operational and compliance objectives. Today, my work focuses on strengthening internal processes, maintaining accountability, identifying operational gaps and helping teams follow consistent healthcare revenue cycle standards.
I believe effective compliance is not simply about reviewing work after it is completed. It requires clear processes, ongoing monitoring, timely communication, accurate reporting and continuous improvement.
Name:
Syeda Urooj Fatima
Phone:
Core Expertise
Compliance Management
Monitoring operational standards, identifying compliance gaps, maintaining accountability and supporting consistent adherence to internal healthcare processes.
Revenue Cycle Operations
Experience across medical billing, accounts receivable, reporting, credentialing and the operational processes that support healthcare revenue performance.
Leadership Value
My background allows me to evaluate healthcare operations from both a revenue cycle and compliance perspective. I understand the work being performed at the operational level while also recognizing the reporting, accountability and process controls required to maintain consistent standards.
Years in Medical Billing & RCM
Compliance
Management & Operational Oversight
End-to-End
Revenue Cycle Experience
Professional Competencies
Healthcare Compliance
Revenue Cycle Management
Medical Billing Operations
Credentialing & Enrollment
Reporting Monitoring
Performance Monitoring
Client
Management
Team
Leadership
Compliance Approach
A Structured Approach to Compliance
STEP 01
Review
Understand current workflows, responsibilities, reporting, communication and operational requirements.
STEP 02
Verify
Monitor performance, documentation, calls, reporting, pending matters and compliance with established processes.
STEP 03
Report & Improve
Communicate findings, follow up on corrective actions and support teams in strengthening processes and accountability.
Areas of Impact
Where My Experience Creates Value
Compliance Oversight Monitoring • Verification • Reporting
Supporting structured compliance monitoring across healthcare revenue cycle operations.
Revenue Cycle Operations Billing • AR • Credentialing
Applying practical revenue cycle knowledge to identify operational gaps and improve consistency.
Team Performance Training • Accountability • Follow-Up
Supporting teams through clear responsibilities, regular monitoring and performance-focused communication.
Client & Practice Management Communication • Reporting • Coordination
Maintaining organized communication and operational visibility across healthcare practices.
Operational Reporting Daily • Weekly • Monthly
Building structured reporting cycles that make pending matters, deadlines and performance easier to manage.
Process Improvement Review • Correct • Strengthen
Identifying recurring workflow issues and supporting practical improvements.
Leadership Principles
Clear responsibility and measurable follow-through.
Attention to detail across healthcare operations.
Processes should work reliably, not occasionally.
Issues should be identified, communicated and resolved clearly.
PROFESSIONAL JOURNEY
13 Years Across Medical Billing, RCM & Healthcare Operations
My career spans medical billing, accounts receivable, denial management, coding, eligibility and benefits, prior authorization, client communication, provider onboarding, audit, compliance, and team leadership.
Aug 2025 – Present
Compliance Manager
Resilient Medical Billing Services
Career Progression:
Onboarding Specialist → Audit & Compliance → Compliance Manager
Joined Resilient Medical Billing Services as an Onboarding Specialist and transitioned into the Audit & Compliance function after three months based on strong performance, followed by promotion into a compliance management role.
Key Responsibilities:
- Compliance and quality reviews across core RCM workflows
- Claim submission and payment posting oversight
- AR follow-up and denial management reviews
- Eligibility, benefits, and authorization monitoring
- SOP and payer-requirement compliance
- Client-specific workflow reviews
- Performance monitoring and cross-verification
- Audit reporting and corrective-action coordination
- Staff training and team support
- Client escalation management
- Coordination across Billing, VA, Credentialing, and Operations teams
Oct 2022 – Jun 2025
Senior Supervisor, Transition
Exponere Billing LLC
Supervised a team of 30–35 staff across end-to-end revenue cycle management operations.
Key Responsibilities:
- Billing and AR management
- Denial management
- Client concern resolution
- Provider onboarding
- Credentialing transitions
- Insurance contract review
- AR and financial reporting
- Staff training and mentoring
- RCM platform oversight
Aug 2020 – Sep 2022
Lead Account Manager → Assistant Manager Operations
Pro Global Pvt Ltd, Islamabad
Sister Company of Green Sense Billing, Minnesota, USA
Managed RCM operations with a team of 8–10 employees covering coding, billing, AR, charge entry, claim submission, and payment posting.
LET’S CONNECT
I’m always open to meaningful conversations around healthcare compliance, medical billing, revenue cycle management, operational leadership and professional collaboration.
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