Hello!

I'm Syeda Urooj Fatima, Healthcare Compliance & Revenue Cycle Leader

With 13 years of experience in medical billing and revenue cycle management, I work at the intersection of compliance, healthcare operations, reporting, credentialing and team leadership. My focus is on creating accountable processes that help healthcare organizations operate accurately, efficiently and consistently.

13+ Years

Experience

Leadership Value

About Me

Experience Built Across the Full Revenue Cycle

My professional journey spans medical billing, revenue cycle management, compliance, operations, client coordination, reporting, credentialing and team management.

Over the years, I have developed a strong understanding of how individual billing functions connect with larger operational and compliance objectives. Today, my work focuses on strengthening internal processes, maintaining accountability, identifying operational gaps and helping teams follow consistent healthcare revenue cycle standards.

I believe effective compliance is not simply about reviewing work after it is completed. It requires clear processes, ongoing monitoring, timely communication, accurate reporting and continuous improvement.

Name:

Syeda Urooj Fatima

Core Expertise

Compliance Management

Monitoring operational standards, identifying compliance gaps, maintaining accountability and supporting consistent adherence to internal healthcare processes.

Compliance Management 1

Revenue Cycle Operations

Experience across medical billing, accounts receivable, reporting, credentialing and the operational processes that support healthcare revenue performance.

Revenue Cycle Operations 1

Operational Leadership

Supporting teams through structured workflows, performance monitoring, follow-ups, reporting, training and process improvement.

Leadership Value

My background allows me to evaluate healthcare operations from both a revenue cycle and compliance perspective. I understand the work being performed at the operational level while also recognizing the reporting, accountability and process controls required to maintain consistent standards.

0 +

Years in Medical Billing & RCM

Compliance

Management & Operational Oversight

End-to-End

Revenue Cycle Experience

Leadership

Professional Competencies

Healthcare Compliance

0%

Revenue Cycle Management

0%

Medical Billing Operations

0%

Credentialing & Enrollment

0%

Reporting Monitoring

0%

Performance Monitoring

0%

Client
Management

0%

Team
Leadership

0%

Compliance Approach

A Structured Approach to Compliance

STEP 01

Review

Understand current workflows, responsibilities, reporting, communication and operational requirements.

STEP 02

Verify

Monitor performance, documentation, calls, reporting, pending matters and compliance with established processes.

STEP 03

Report & Improve

Communicate findings, follow up on corrective actions and support teams in strengthening processes and accountability.

Areas of Impact

Where My Experience Creates Value

Compliance Oversight

Monitoring • Verification • Reporting

Supporting structured compliance monitoring across healthcare revenue cycle operations.

Revenue Cycle Operations

Billing • AR • Credentialing

Applying practical revenue cycle knowledge to identify operational gaps and improve consistency.

Team Performance

Training • Accountability • Follow-Up

Supporting teams through clear responsibilities, regular monitoring and performance-focused communication.

Client & Practice Management

Communication • Reporting • Coordination

Maintaining organized communication and operational visibility across healthcare practices.

Operational Reporting

Daily • Weekly • Monthly

Building structured reporting cycles that make pending matters, deadlines and performance easier to manage.

Process Improvement

Review • Correct • Strengthen

Identifying recurring workflow issues and supporting practical improvements.

Leadership Principles

    Accountability
    Accountability

    Clear responsibility and measurable follow-through.

      Accuracy
      Accuracy

      Attention to detail across healthcare operations.

        Consistency
        Consistency

        Processes should work reliably, not occasionally.

          Communication
          Communication

          Issues should be identified, communicated and resolved clearly.

          PROFESSIONAL JOURNEY

          13 Years Across Medical Billing, RCM & Healthcare Operations

          My career spans medical billing, accounts receivable, denial management, coding, eligibility and benefits, prior authorization, client communication, provider onboarding, audit, compliance, and team leadership.

          Aug 2025 – Present

          Compliance Manager

          Resilient Medical Billing Services

          Career Progression:
          Onboarding Specialist → Audit & Compliance → Compliance Manager

          Joined Resilient Medical Billing Services as an Onboarding Specialist and transitioned into the Audit & Compliance function after three months based on strong performance, followed by promotion into a compliance management role.

          Key Responsibilities:

          • Compliance and quality reviews across core RCM workflows
          • Claim submission and payment posting oversight
          • AR follow-up and denial management reviews
          • Eligibility, benefits, and authorization monitoring
          • SOP and payer-requirement compliance
          • Client-specific workflow reviews
          • Performance monitoring and cross-verification
          • Audit reporting and corrective-action coordination
          • Staff training and team support
          • Client escalation management
          • Coordination across Billing, VA, Credentialing, and Operations teams

          Oct 2022 – Jun 2025

          Senior Supervisor, Transition

          Exponere Billing LLC

          Supervised a team of 30–35 staff across end-to-end revenue cycle management operations.

          Key Responsibilities:

          • Billing and AR management
          • Denial management
          • Client concern resolution
          • Provider onboarding
          • Credentialing transitions
          • Insurance contract review
          • AR and financial reporting
          • Staff training and mentoring
          • RCM platform oversight

          Aug 2020 – Sep 2022

          Lead Account Manager → Assistant Manager Operations

          Pro Global Pvt Ltd, Islamabad

          Sister Company of Green Sense Billing, Minnesota, USA

          Managed RCM operations with a team of 8–10 employees covering coding, billing, AR, charge entry, claim submission, and payment posting.

          LET’S CONNECT

          I’m always open to meaningful conversations around healthcare compliance, medical billing, revenue cycle management, operational leadership and professional collaboration.

          Let’s Connect and Share Ideas

          * Interested in healthcare compliance, RCM, operations, or professional collaboration? I’d be glad to connect.